Question 1

What happens during a specialist's visit?

Accepted Answer

The specialist carries out a thorough inspection in and around the property. They analyse where the mice are coming from and what is attracting them. Materials are then placed, instructions given and prevention advice prescribed.

Question 2

Why isn't mouse poison used straight away?

Accepted Answer

New regulations require that mechanical methods are tried first. Rodenticides also require multiple mandatory inspection visits, which significantly increases costs.

Question 3

How long does the control process take?

Accepted Answer

This depends on the severity of the infestation. A minor problem can often be resolved with one visit and mechanical materials. A persistent infestation requiring rodenticides may need several visits spread over weeks.

Question 4

What health risks do mice pose?

Accepted Answer

- **Health hazard**: mouse saliva and droppings can transmit disease
- **Gnawing damage**: mice damage cables, furniture and structural elements
- **Odour nuisance**: present in larger infestations

Question 5

Are mice especially dangerous in care homes or schools?

Accepted Answer

Yes. Babies and children touch surfaces with their hands and can become exposed to mouse droppings that are not always visible. Care institutions and schools generally have professional control carried out early — even at the first signs of infestation.

Question 6

What can I do myself to keep mice out?

Accepted Answer

The specialist provides habitat-management guidance:
- Seal gaps and holes in foundations, skirting boards and walls
- Store food in sealed containers or jars
- Keep kitchens free of crumbs and food residue
- Regularly check cavity walls and crawl spaces

Question 7

Can I deal with mice myself?

Accepted Answer

Yes, for minor infestations. Set snap traps on mouse runways. For more serious infestations or situations involving care institutions, professional help is strongly recommended.

Question 8

How does mouse control work at a daycare or school?

Accepted Answer

We work according to the IPM protocol (a mandatory step-by-step plan focused on safety and effectiveness). After incident control, a structural protection plan is established with periodic visits and a logbook.

Question 9

What about supermarkets and the hospitality industry?

Accepted Answer

In the food sector we do not use rodenticides. We use mechanical control combined with strict hygiene and storage advice. A continuous pest management plan is strongly recommended for this sector.

Question 10

How quickly can I get an appointment?

Accepted Answer

Meldpunt Ongedierte responds within **1 hour** of your report and aims to visit within **24 hours**.

Question 11

Which regions does Meldpunt Ongedierte serve?

Accepted Answer

All of the Netherlands: Friesland, Flevoland, Limburg, Noord-Brabant, Gelderland, Noord-Holland, Zuid-Holland and more.

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